Get Financial Coaching Support at UNC Charlotte
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UNC Charlotte + Arbol
Being in college is a big step. Making sense of the financial side is the next one.
School, work, life, money. It can all pile up fast.
You might be trying to make sense of what you still owe. You might feel like your aid is not stretching far enough. Or you may just want help figuring out what to do next.
UNC Charlotte is using Arbol to help you get a clearer picture of your finances before meeting with a Financial Wellness Coach, so you can walk in with better questions and walk out with a better sense of what comes next.
What is Arbol?
A tool UNC Charlotte uses to help you make sense of college costs
Arbol helps you break down your costs, see where a gap may still exist, and figure out what steps may be worth looking at next.
It is designed to help you understand what is going on before your meeting, so you can make better use of your time with a Financial Wellness Coach.
What does Arbol Offer?
Helps students make the numbers work with more clarity and confidence
Arbol helps you understand your college costs more clearly, spot gaps, and explore next steps that may help you move forward.
Understand your costs more clearly
See a clearer breakdown of tuition, housing, fees, and other college costs.
See where gaps may exist
Identify where your current aid and resources may not fully cover your total costs.
Get guided next steps
Explore options that may help you move forward based on your financial picture.
Build a clearer plan
Organize your next steps with a better understanding of what college may actually cost.
Connect to campus resources
See support options and resources that may help you address affordability questions.
Move forward with confidence
Make your next decision with a clearer picture of your costs and options.
How Does Arbol Work?
See How to Use Arbol at Each Step
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How to Register Your Arbol Account
If you have been invited to use Arbol, this is the first step. Registering your account helps you get set up quickly so you can access your personalized financial planning experience when it is time to log in.
Ready to get started? Click here to register your Arbol account.
If you would like a walkthrough before you begin, the video below shows you how to:- Register your account
- Confirm your information
- Set up your access
- Get ready to start using Arbol
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How to Find and Download Your College Bill
Your college bill is one of the most important documents you will use in Arbol. It shows the funding and costs you may already have and gives you a stronger starting point for building your plan.
In this video, you will learn:
- Find your college bill
- Download the document
- Understand why it matters in Arbol
- Get ready to use it as part of your plan
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How to Make Sense of Where You Stand
Once your information is in Arbol, the "Where You Stand" section helps you understand your financial picture. This is where you can review your estimated costs, available funding, and remaining balance all in one place.
In this video, we walk through:
- Understand what the numbers mean
- Review your current college cost picture
- See what Arbol is showing you
- Understand why this information matters
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How to Build Your Plan in Arbol
This is where Arbol helps you turn information into action. The Build Your Plan section helps you explore ways to close your gap, compare your options, and create a plan that fits your situation.
In this video, you will see:
- Work through your plan in Arbol
- See how different choices affect your remaining balance
- Explore options for closing your gap
- Build a clearer path toward enrollment
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How to Take Action on Your Plan in Arbol
A plan only works if you can put it into action. Arbol helps you focus on what to do next, where to start, and how to move forward step by step.
In this video, you will learn:
- Take action on the plan you built
- Understand your recommended next steps
- Stay organized as you move forward
- Focus on where to start
I already had a lot going on, and money was one more thing I was trying to figure out, especially as a commuter student. Using Arbol with my Peer Mentor helped me understand the gaps and how to address them. That made it easier to ask the right questions and know what to do next.
Thomas F.
Student User
Your Next Steps
Get Started with Arbol and Financial Wellness Coaching
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Complete Your Arbol Registration
Take a minute to get your Arbol account ready. Completing registration now means your account will be set up and ready when it’s time to log in and begin building your plan.
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Log In to Your Arbol Account
If you’ve already completed your Arbol registration, log in to your account to get started. Once you’re in, you can begin building your plan and taking your next steps.
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Personalized support for your next steps
Your meeting with a UNC Charlotte Financial Wellness Coach is an opportunity to talk through your financial situation, get personalized guidance, and leave with greater clarity on what to do next.
Questions?
Frequently Asked Questions
Questions about the Arbol app
Who is Arbol for?
Arbol is a planning tool UNC Charlotte is using to help you understand college costs, spot gaps, and explore next steps as part of financial coaching support.
Who can use Arbol?
Arbol is for UNC Charlotte students who have been invited to use it with a Financial Wellness Coach and want a clearer picture of their finances.
Does Arbol cost anything?
No. Arbol is available to you through UNC Charlotte.
Where do I go to sign up for Arbol?
You can register for Arbol here.
I already registered for Arbol. Where do I log in?
Once you’ve created your account, you can log in to Arbol here
I'm trying to figure out how to use Arbol. Where do I start?
To get started with Arbol, visit the "See How to Use Arbol at Each Step" section on this page, where you'll find recordings that walk you through how the app works.
I’m having trouble using the Arbol app. How do I get help?
If you need help using Arbol, you can reach out by clicking here.
Questions about Financial Coaching at UNC Charlotte
Find answers about Financial Wellness Coaching sessions, financial coaching support, and where to go with questions.
How do I book a meeting with a Financial Wellness Coach?
Use this link to meet with a Financial Wellness Coach.
What should I do before meeting with a Financial Wellness Coach?
Start by using Arbol so you can come into the conversation with a clearer understanding of your finances and a better sense of what you want to ask.
Do I have to use Arbol before booking a meeting?
It is encouraged. UNC Charlotte is using Arbol to help you prepare for coaching conversations and make them more useful.
Who should I contact if I have questions about financial coaching at UNC Charlotte?
For questions about coaching support, meeting logistics, or Financial Wellness Coaching sessions, contact the UNC Charlotte's Niner Finances team link.
Help
Need More Help? Reach out
If you have questions about financial coaching support, Financial Wellness Coaching sessions, scheduling, or related next steps, UNC Charlotte's Niner Finances is your best first stop.
If you need help using Arbol or run into a technical issue in the app, Arbol support is also available.

Thomas F.